Monday – Friday
9:00 am – 5:00 pm CST
Due to limited availability all clients accepted are scheduled by first come first serve in the design queue. A 50% non-refundable deposit is required upon processing your design contract.
Deposits | Payments
A 50% non-refundable deposit is required upon processing your design contract. The final 50% payment will be required before final delivery of the project files or launch of the website.
All payments will be made via PayPal.
If you have any questions about payment methods please feel free to ask.
Pricing | Quotes
All estimated quotes on project inquiries will be honored up to two weeks unless services and/or project request has been changed by the client. This will result in a new project request quote being made.
Cancellations made more than 15 days before estimated start date will receive their full deposit back.
Cancellations made within 15 days of estimated start date will lose half of their deposit back.
Cancellations made after the project(s) start date will also lose their full deposit.
Refunds will not be available for any reason.
I, Brandi, am going to step away from the legal/business jargon and give a brief explanation as to why I do not give refunds.
The best way it was explained to me was, “time, unlike money, is irretrievable once it’s spent.” Graphic designers or freelances put their time, energy, and expertise into every design project. Every design project is customized to the client’s needs. It cannot be returned.
This is why I collaborate with my clients and make sure all their needs are met through thorough revisions. Each step of the design process is signed off by the client before moving on to the next step. This ensures that the project is on track towards the goal of the client.
Each step of the design process allows for three revisions. The client will finalize edits and sign off on each step before moving forward with the project. This process ensures that the project is consistent with the clients vision and continues to move forward in the process.
Any additional revisions to the project, after final delivery has been made, will result in additional fees.
Additional edits/revisions will be billed at an hourly rate of $45.
B. Marie Designs works with clients each step of the design process which requires consistent communication. It is imperative that the client be available frequently during the design process. Inconsistent communication and/or delay in response can greatly affect the time frame of a design project. If the client fails to establish communication after 15 business days once the design process has begun, the clients project will be cancelled and their deposit will be lost.
The time frame of a project depends on the size of the project. It is estimated that a project’s time frame can take 2 – 8 weeks to complete. Please keep in mind that the time frame of a project can increase or change due to communication issues and/or the services required.
It is the goal of B. Marie Designs to work as efficiently as possible to ensure each project is completed in a timely manner.
Privacy | Authorization
Any client web project(s) require full access to hosting, domain, blog, and/or social networking accounts. All clients must provide the correct account log in information for project finalization purposes. Any and all account information provided will remain private and be used only for design completion.
Domain and hosting services are not included. The client’s domain and hosting should already be set up prior to the start of the design project.
If Domain and WordPress Hosting Set-Up services are needed an additional $50 set-up fee will be required. This set-up fee does not apply toward the cost of your domain and WordPress hosting.
If the Domain and WordPress Hosting Set-Up service is needed please mention so in the Project Inquiry form.
A design credit will be added to the footer of any website or blog design. Clients are required to keep the credit in the footer as long as the design(s) remain on the website and/or blog.
B. Marie Designs reserves the right to use any design project for promotional uses including but not limited to marketing materials, portfolios and/or client testimonials.
Terms of service for B. Marie Designs are subject to change.